FAQ
Product and business questions.
Care, heat resistance, purchasing, OEM, and wholesale questions are collected here.
FOR CUSTOMERS
Product Questions
Where can I buy HARON HOME products?
HARON HOME products are currently sold on Amazon.co.jp. Please check each product page for current price, color, stock, and delivery details.
Can the products be washed in a dishwasher?
The six products currently listed are dishwasher safe. Please also check the instructions shown on each product.
Can they be used in a microwave or oven?
Compatibility differs by product. The storage bag supports microwave reheating, and the muffin molds support oven use. Please check the product specifications.
FOR BUSINESS
Business Questions
Can I ask about OEM or wholesale?
Yes. Please contact us with the product category, expected quantity, sales channel, schedule, and any packaging or specification requests.
Where should I ask about an Amazon order?
For delivery status, payment, order changes, or returns, please use Amazon.co.jp order history and customer service.